title:
Not Selected
Mr
Mrs
Miss
Ms
forename:
surname:
employment status:
Not Selected
Employed
Self-employed
Unemployed
Student
Volunteering
do you have the right to work in the UK?:
Yes
No
do you have a full driving license?:
Yes
No
driving endorsements (if any):
Not Selected
0
3
6
>6
BPSS:
The role you are applying for requires a Baseline Personal Security Standard check to be carried out. This includes a Disclosure and Barring Service (DBS) check which will detail any unspent criminal convictions.
Please be aware, if you are shortlisted for interview, you will be required to complete a Criminal Record Declaration form to enable us to assess your suitability for the role.
have you previously applied to Nicholsons?:
Yes
No
if so, what date:
if so, which role:
address details:
house name/no.:
street:
town:
county:
country:
postcode:
phone/email details:
home:
mobile:
email:
previous employment 1: (most recent)
company:
are you still employed by this company:
Yes
No
start date:
end date:
position type:
Not Selected
ICT Assistant
ICT Support Technician
ICT Administrator
ICT Engineer
ICT Manager
Other
position title:
reporting to:
main duties:
annual salary (£pa):
+av bonus (£pa):
holidays (#days):
reason for leaving:
previous employment 2: (2nd most recent)
company:
start date:
end date:
position type:
Not Selected
ICT Assistant
ICT Support Technician
ICT Administrator
ICT Engineer
ICT Manager
Other
position title:
reporting to:
main duties:
reason for leaving:
previous employment 3: (3rd most recent)
company:
start date:
end date:
position type:
Not Selected
ICT Assistant
ICT Support Technician
ICT Administrator
ICT Engineer
ICT Manager
Other
position title:
reporting to:
main duties:
reason for leaving:
education and professional qualifications:
highest level:
Not Selected
GCSE
A Level
Diploma
Foundation Degree
HNC
HND
BTec
NVQ
Degree
subject and grade:
highest MS qualification:
Not Selected
None
Microsoft Technical Associate (MTA)
Microsoft Certified Solutions Associate (MCSA)
Microsoft Certified Solutions Expert (MCSE)
relevant skills/experience:
In previous roles (please specify company, depth of expertise etc.)...
1. To what extent have you directly delivered ICT support services?
task frequency
level of responsibility
area expertise
Not Selected
Never
Rarely
Occasionally
Regularly
Not Selected
None
Process participant
Partially responsible
Full ownership
Not Selected
None
Some
Competent
Expert
Describe issue logging tools used, how issues were prioritised, typical actions, and how user satisfaction was measured.
2. To what extent have you sourced, installed and deployed new or upgraded ICT equipment specific to ICT user requirements?
task frequency
level of responsibility
area expertise
Not Selected
Never
Rarely
Occasionally
Regularly
Not Selected
None
Process participant
Partially responsible
Full ownership
Not Selected
None
Some
Competent
Expert
Describe how the new ICT users's needs were determined, whether you were involved in purchasing devices and installing software, any hand-over activities or end-user training provided.
3. To what extent have you provided formal ICT training to groups of ICT users in application use?
task frequency
level of responsibility
area expertise
Not Selected
Never
Rarely
Occasionally
Regularly
Not Selected
None
Process participant
Partially responsible
Full ownership
Not Selected
None
Some
Competent
Expert
Describe any training you have delivered, including the type of trainees, the training subject, and whether you created the training material, any notable feedback received, training impact etc.
4. To what extent have you performed offboarding of ICT users and equipment?
task frequency
level of responsibility
area expertise
Not Selected
Never
Rarely
Occasionally
Regularly
Not Selected
None
Process participant
Partially responsible
Full ownership
Not Selected
None
Some
Competent
Expert
Describe what actions you have taken when a user has left a business including how you secured their account and safely disposed of assets.
5. To what extent have you worked within an Information Security framework (e.g. Cyber Essentials, ISO 27001 or equivalent)?
task frequency
level of responsibility
area expertise
Not Selected
Never
Rarely
Occasionally
Regularly
Not Selected
None
Process participant
Partially responsible
Full ownership
Not Selected
None
Some
Competent
Expert
Describe any experience you have of working within an information security framework including how they impacted the ICT support activities you performed.
6. To what extent have you supported or administered Windows Servers and Networks?
task frequency
level of responsibility
area expertise
Not Selected
Never
Rarely
Occasionally
Regularly
Not Selected
None
Process participant
Partially responsible
Full ownership
Not Selected
None
Some
Competent
Expert
Describe what server versions you have experience of, which tools you used (e.g. Active Directory), the types of actions performed and the size of the user base.
7. To what extent have you supported or administered Network cyber security?
task frequency
level of responsibility
area expertise
Not Selected
Never
Rarely
Occasionally
Regularly
Not Selected
None
Process participant
Partially responsible
Full ownership
Not Selected
None
Some
Competent
Expert
Describe whether you have managed any anti-virus, malware, spam filter or firewall systems.
8. To what extent have you used and followed standard operating procedures when resolving end user issues/requests, or performing maintenance tasks?
task frequency
level of responsibility
area expertise
Not Selected
Never
Rarely
Occasionally
Regularly
Not Selected
None
Process participant
Partially responsible
Full ownership
Not Selected
None
Some
Competent
Expert
Detail some actions you performed using standard operating procedures to resolve ICT queries.
ICT specific experience:
Microsoft Server
Not Selected
None
Supported
Delivered
Area Expert
Microsoft SQL Server
Not Selected
None
Supported
Delivered
Area Expert
VM Ware
Not Selected
None
Supported
Delivered
Area Expert
VEEAM
Not Selected
None
Supported
Delivered
Area Expert
Mitel IP Telephony
Not Selected
None
Supported
Delivered
Area Expert
Microsoft Office
Not Selected
None
Supported
Delivered
Area Expert
training:
ICT Security certified:
Yes
No
Auditing certified:
Yes
No
Network certified:
Yes
No
Software Developer certified:
Yes
No
Application certified:
Yes
No
Privacy, Data Protection:
Yes
No
other (please specify):
Yes
No
further information:
desired salary (£pa):
desired holidays (#days):
further information:
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